Privacy Policy

Effective Date: February 2, 2026
Last Updated: February 2, 2026

Roger Flowers Travel (“Company,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy (“Policy”) explains how we collect, use, store, and share information obtained through this website and in the course of providing travel-related services.

This Policy applies to all visitors to our website and all current or prospective clients who interact with Roger Flowers Travel online or offline.

1. Definitions

User means any individual who:

  • Accesses or browses this website;

  • Uses services offered through this website; or

  • Communicates with us via online forms, email, phone, or other electronic means.

2. Information We Collect

2.1 Personally Identifiable Information (PII)

We may collect personally identifiable information that you voluntarily provide, including but not limited to:

  • Full name

  • Mailing and billing address

  • Email address

  • Telephone number

  • Travel preferences, passport details (when required for booking), and itinerary information

  • Emergency contact information

  • Any other information you choose to provide in connection with travel planning or booking

Certain information is required to provide travel services. If required information is not provided, we may be unable to complete your booking.

We do not collect personally identifiable information unless and until you voluntarily submit it.

2.2 Non-Personally Identifiable Information

We may automatically collect non-identifying information, including:

  • Browser type and device information

  • IP address

  • Referring URLs

  • Website interaction and usage data

This information is used to operate, maintain, and improve our website and services and is generally analyzed in aggregate.

3. How We Use Information

We use collected information to:

  • Provide, manage, and fulfill travel planning and booking services

  • Communicate with you regarding inquiries, itineraries, confirmations, and changes

  • Maintain accurate business and accounting records

  • Improve our services and customer experience

  • Send relevant travel updates, promotions, or newsletters (you may opt out at any time)

  • Comply with legal, regulatory, and contractual obligations

4. Sharing of Information

Roger Flowers Travel does not sell, rent, or trade your personally identifiable information.

We may share information only as necessary to provide services or as required by law, including with the following parties:

4.1 Host Agency – Outside Agents

Roger Flowers Travel operates as an independent travel advisor affiliated with Outside Agents. Certain services, systems, and administrative functions are provided through Outside Agents.

Your personal information may be shared with and is subject to the privacy practices of Outside Agents, available at:
https://outsideagents.com/privacy-policy/

4.2 Travel Suppliers and Service Providers

To complete travel arrangements, your information may be shared with third parties such as:

  • Airlines

  • Hotels and resorts

  • Cruise lines

  • Tour operators and activity providers

  • Travel insurance providers

These parties use your information solely to fulfill travel-related services.

4.3 Travel Technology Providers

Our travel booking and search tools may be powered by third-party technology providers. Use of those tools is subject to the applicable provider’s privacy and data security practices.

4.4 Payment Processors

Payments are processed by secure third-party payment processors. Roger Flowers Travel does not store full credit card numbers. Information is shared only as necessary to authorize and complete transactions.

4.5 Legal and Governmental Authorities

We may disclose personal information if required to do so by law, court order, subpoena, or other legal process, or if we believe disclosure is necessary to protect our rights or comply with legal obligations.

4.6 Direct Marketing

We do not share personally identifiable information with third parties for their own direct marketing purposes.

5. Data Security

We use commercially reasonable administrative, technical, and physical safeguards consistent with industry standards to protect personal information from unauthorized access, disclosure, or misuse.

No method of transmission over the internet or electronic storage is completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security.

6. Access, Updates, and Retention

You may request access to or correction of your personal information by contacting Roger Flowers Travel using the contact information listed on this website.

Changes apply going forward. Information already shared with third parties as part of completed transactions cannot be retroactively modified.

We retain personal information only as long as reasonably necessary for business, legal, and accounting purposes.

7. Cookies and Tracking Technologies

This website uses cookies and similar technologies to enhance functionality and improve user experience. Cookies do not install software or run programs on your device.

You may disable cookies through your browser settings; however, doing so may limit certain website features.

8. International Users

Our services are intended primarily for residents of the United States. If you access this website from outside the United States, you acknowledge that your information may be processed and stored in the United States under U.S. laws.

9. California Privacy Rights

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), including the right to request information about the personal data we collect and how it is used.

Roger Flowers Travel does not sell personal information.

Requests may be submitted using the contact information listed on this website.

We do not currently respond to “Do Not Track” signals.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this website with a revised effective date. Continued use of our services after changes take effect constitutes acceptance of the updated Policy.

11. Responsibility and Indemnification

Roger Flowers Travel operates independently while affiliated with Outside Agents. Roger Flowers Travel is solely responsible for its website content, data practices, and compliance with applicable laws and agrees to indemnify Outside Agents for claims arising from its use of the Outside Agents platform.